7z77's Privacy Policy

1 Introduction & Scope

Welcome to the 7z77 platform. This privacy policy ("Policy") explains how we — 7z77 ("we", "us", "the Company") — collect, process, store, and protect the personal information of you ("user", "you") when you use our website 7z77.lat and all related services.

This Policy applies from the moment you register on our site and covers all types of transactions and communications. By continuing to use our services, you consent to the terms of this Policy. Please read it in full. If you do not agree with these terms, do not use our services.

We have written this Policy with Bangladeshi users in mind and are committed to protecting your privacy in line with established data protection principles.

2 Information We Collect

7z77 collects only the information necessary to provide our services. We may collect the following types of information:

2.1 — Identity & Contact Information

• Full name, date of birth, and nationality
• Email address and contact details
• National ID or passport number (for identity verification)
• Account username and password (stored in encrypted form)

2.2 — Financial Information

• bKash, Nagad, Rocket account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Wallet balance and transaction records

2.3 — Activity Information

• Game play history, betting records, and results
• Session duration and activity patterns on the platform
• Participation in promotional offers
• Customer support communication logs

2.4 — Technical Information

• IP address and device type
• Browser type and operating system
• Data collected from cookies and similar tracking technologies
• Referrer URL and page visit information

3 Purpose of Data Collection

7z77 uses collected information only for the following lawful purposes:

• Account management: To handle registration, login, and account security.
• Identity verification: To prevent fraud and confirm age (21+).
• Financial transactions: To process deposits, withdrawals, and bonuses.
• Service improvement: To enhance platform performance and user experience.
• Customer support: To resolve issues and provide assistance.
• Responsible gaming: To monitor play patterns and identify potential problems.
• Legal compliance: To meet applicable laws and regulations.
• Security: To prevent cyberattacks and unauthorized access.

4 Data Sharing & Third Parties

7z77 never sells or commercially rents your personal information to third parties. However, information may be shared in the following circumstances:

4.1 — Service Provider Partners

We work with trusted technology partners and payment processors — such as bKash, Nagad, and Rocket payment gateway providers — who are bound by strict confidentiality agreements with us. These partners receive only the information necessary to perform their specific function.

4.2 — Game Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming) may receive limited technical data that is essential for running games. Your financial or identity information is not shared with them.

4.3 — Legal Obligations

In the case of a valid court order, direction from an investigating authority, or legal requirement, we may be obliged to provide relevant information. In such cases, we will always provide the minimum information required.

5 Data Security Measures

The security of your data is 7z77's top priority. We use industry-standard security technologies:

• SSL/TLS encryption: All communication between your browser and our servers is encrypted.
• Password hashing: Your password is never stored directly — only a strong cryptographic hash is kept.
• Firewall & intrusion detection: Our infrastructure is monitored 24/7.
• Access controls: Staff can only access the data needed for their specific role.
• Regular security audits: Routine audits are conducted to identify system vulnerabilities.
• Data minimisation: We store only the information that is necessary; unnecessary data is deleted.

However, no method on the internet is 100% secure. We take every precaution, but an absolute guarantee of complete security is not possible.

6 Cookies & Tracking Technologies

The 7z77 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience.

6.1 — Types of Cookies We Use

• Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: To remember your preferences (language, settings).
• Analytics cookies: To review platform usage and make improvements.

6.2 — Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may limit some functionality of the site.

7 Data Retention Period

7z77 retains your information according to the following policy:

• Active accounts: All necessary information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Transaction records: Financial transaction data is retained for an extended period as required by law.
• Inactive accounts: Data for long-inactive accounts is reviewed periodically and unnecessary information is deleted.

When the retention period ends, we securely delete or anonymise the data so that your identity cannot be identified in any way.

8 Your Rights

As a user of 7z77, you have the following rights:

8.1 — Right to Access

You can contact us at any time to find out what information we hold about you.

8.2 — Right to Correction

If any information in your account is incorrect, you can request a correction. Providing accurate information is your responsibility and is essential for uninterrupted service.

8.3 — Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may not be deletable due to legal obligations.

8.4 — Right to Object to Processing

In certain cases you can object to the processing of your information. Please note that in some cases accepting an objection may make it impossible for us to provide you with service.

8.5 — Right to Lodge a Complaint

If you have any concerns about how your information is used, contact us directly. Our support team is available 24/7 to assist.

9 Protection of Children and Minors

7z77's services are for users aged 21 and above only. We do not knowingly collect any information from minors.

An age verification process is followed at registration. If we become aware that a minor is using our platform, we will immediately close their account and delete the information collected.

If you believe a minor is using our platform, please notify us immediately.

10 Data Breach Response

In the event of a data security breach, 7z77 will take the following steps:

• Identify the incident immediately and take action to limit the damage.
• Notify affected users as quickly as possible.
• Investigate the cause of the incident and take necessary steps to prevent it from happening again.
• Notify the relevant authorities where required.

Our goal is to respond to any security issue with maximum transparency and to protect your interests.

11 Policy Changes

7z77 may update this privacy policy from time to time. Depending on the nature of the change, we will notify you in the following ways:

• Significant changes: Via email notification or a clear notice on the platform.
• Minor changes: By updating the "Last updated" date on this page.

Continued use of the platform after a change will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

12 Contact & Complaints

For any questions, complaints, or data-related requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Available directly on the 7z77 site, 24/7
• Language: Support is provided in both Bengali and English

Our customer support team is committed to resolving any privacy-related concerns you have promptly. We believe that transparency and trust are the foundation of our relationship with our users.